1. Compliance With Australian Law
JT Artistry operates in Brisbane, Queensland and complies with:
- Privacy Act 1988 (Cth)
- Australian Privacy Principles (APPs)
- Notifiable Data Breaches (NDB) Scheme
- Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010)
- Relevant Queensland Health regulations relating to cosmetic injectables and skin penetration procedures
Nothing in this policy excludes consumer rights that cannot legally be excluded under Australian law.
PART A – PRIVACY POLICY
2. Personal Information We Collect
We may collect personal information including, but not limited to:
- Full name
- Date of birth
- Residential address
- Email address
- Phone number
- Emergency contact details
- Medical history and relevant health information
- Medication history
- Pregnancy or breastfeeding status
- Photographs (including before and after images)
- Payment details (processed securely via third-party providers)
- IP address and device information
Health information is considered sensitive information under Australian law and is collected only with your consent and for treatment safety purposes.
3. Non-Personal Information
We may automatically collect non-identifiable information including:
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on our website
- Referring website addresses
This information is used to improve website functionality, marketing performance, and user experience.
4. How We Use Your Information
We collect and use your information to:
- Provide cosmetic injectables, skin penetration, and aesthetic services
- Assess suitability and safety for treatment
- Manage bookings and appointments
- Process payments
- Send confirmations and reminders
- Respond to enquiries
- Maintain internal records
- Comply with legal and regulatory obligations
- Improve website performance and marketing
We do not sell your personal information.
5. Disclosure to Third Parties
We may disclose your information to:
- Payment processors
- Booking and CRM software providers
- Website hosting and IT service providers
- Insurance providers (where necessary for claims)
- Professional advisors (lawyers, accountants)
- Regulatory bodies or authorities where required by law
All third-party providers are required to handle personal information in accordance with Australian privacy standards or equivalent safeguards.
6. Legal Disclosure
We may disclose personal information if required by:
- Court order
- Subpoena
- Queensland Health authorities
- Regulatory investigation
- Law enforcement agencies
7. Cookies & Tracking Technologies
Our website may use:
- Cookies
- Google Analytics
- Meta Pixel (Facebook tracking)
- Booking platform tracking tools
These technologies assist in:
- Analysing website traffic
- Improving performance
- Customising user experience
- Delivering relevant advertising
You may disable cookies in your browser settings, however certain website functions may be limited.
8. Website Security & Data Protection
We take reasonable steps to protect personal information through:
- SSL encryption
- Secure booking platforms
- Password-protected systems
- Restricted access to sensitive data
- Secure storage of client records
While we take reasonable precautions, no online transmission is completely secure. By using our website, you acknowledge this risk.
In accordance with the Notifiable Data Breaches Scheme, if a data breach is likely to result in serious harm, affected individuals and the Office of the Australian Information Commissioner (OAIC) will be notified as required by law.
9. Access and Correction
You may request access to or correction of your personal information by contacting us in writing. Identity verification may be required prior to releasing information.
10. Linked Websites
Our website may contain links to third-party websites. JT Artistry is not responsible for the privacy practices or content of external websites.
PART B – TERMS, LIABILITY & INDEMNITY
11. Acceptance of Risk
By booking or receiving services from JT Artistry, including cosmetic injectables, skin penetration, brow services and skin treatments, you acknowledge that:
11.1 You voluntarily elect to receive the service.
11.2 All cosmetic procedures involve inherent risks including but not limited to swelling, bruising, infection, scarring, allergic reaction, pigment changes, asymmetry or unsatisfactory aesthetic outcome.
11.3 You have had the opportunity to ask questions and receive satisfactory answers prior to treatment.
12. Client Responsibilities
12.1 You must provide complete, accurate and up-to-date medical and health information.
12.2 Failure to disclose relevant medical information may increase the risk of complications, and JT Artistry is not responsible for outcomes arising from undisclosed conditions.
12.3 You agree to follow all pre-care and aftercare instructions provided.
13. No Guarantee of Results
13.1 Individual results vary and are not guaranteed.
13.2 Marketing images are for illustrative purposes only.
13.3 Cosmetic outcomes are subjective and based on individual anatomy, healing response and compliance with aftercare.
14. Informed Consent
Prior to treatment, clients must sign a written consent form outlining risks, benefits, alternatives and aftercare requirements. Signing constitutes informed consent.
15. Limitation of Liability
To the fullest extent permitted by law:
15.1 JT Artistry is not liable for indirect, incidental, consequential or special damages, including emotional distress or loss of income.
15.2 Where liability cannot be excluded under the Australian Consumer Law, liability is limited to the cost of the service provided.
15.3 Nothing in this policy excludes or restricts rights that cannot legally be excluded.
16. Professional Indemnity & Public Liability Insurance
JT Artistry maintains professional indemnity and public liability insurance appropriate to the services provided, subject to the terms and limits of the insurer’s policy.
17. Waiver & Release
To the extent permitted by law, you release JT Artistry, its owners, employees, contractors and agents from claims arising from services provided, except where liability cannot legally be excluded.
18. Governing Law
This Policy is governed by the laws of Queensland, Australia. Any disputes are subject to the jurisdiction of Queensland courts.
19. Changes to This Policy
JT Artistry may update this Policy at any time. Updates will be published on our website. Continued use of our services constitutes acceptance of any revised terms.